1. Who we are

 

This website is operated by:
Les Urnes Bégin Inc.
535, 2e avenue Lévis (Québec) G6W 5M6.

 

The person responsible for the protection of personal information is:

Vincent Melanson

Email: vmelanson@beginurns.com

Phone: +1 418 835-0512

 

 

2. What information we collect

 

Depending on how you interact with us, we may collect:

 

• your name, email address, phone number, company name, and other contact details;

• information you provide through contact forms, quote requests, emails, or other messages;

• information related to orders, requests, approvals, or services;

• technical information such as IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.

 

We limit collection to what is reasonably necessary for the purposes described below.

 

 

3. Why we collect personal information

 

We may use personal information to:

 

• respond to inquiries and requests;

• provide products, services, quotes, or follow-up communications;

• process orders and related administrative activities;

• improve our website, services, and user experience;

• ensure website security and prevent unauthorized use;

• comply with legal, regulatory, contractual, and operational obligations.

 

 

4. How we collect information

 

We collect personal information when:

 

• you complete a form on our website;

• you contact us by email, phone, or other means;

• you request information, a quote, or support;

• you place an order or submit information related to a product or service;

• you interact with cookies, analytics tools, or similar technologies on our website.

 

 

5. Consent

 

Where required, we obtain consent in a clear and meaningful way. You may withdraw your consent in certain circumstances, subject to legal or contractual restrictions.

 

 

6. Disclosure to service providers

 

We may share personal information with trusted service providers who help us operate our business or website, such as:

 

• website hosting providers;

• form or email platform providers;

• analytics or security providers;

• payment processors;

• shipping or logistics providers.

 

We only disclose the information reasonably necessary for those purposes.

 

 

7. Storage and cross-border processing

 

Some service providers may process or store personal information outside Québec or outside Canada. Where applicable, we take reasonable steps to ensure that personal information receives appropriate protection.

 

 

8. Retention

 

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required for legal, accounting, contractual, or administrative purposes. After that, it is securely destroyed or anonymized where appropriate.

 

 

9. Security safeguards

 

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, theft, misuse, disclosure, or alteration.

 

 

10. Your rights

 

Subject to applicable law, you may request:

 

• access to personal information we hold about you;

• correction of inaccurate or incomplete personal information;

• withdrawal of consent in certain circumstances;

• information about our privacy practices.

 

To exercise these rights, please contact our person responsible for the protection of personal information using the contact details above.

 

 

11. Cookies and similar technologies

 

Our website may use cookies, pixels, analytics tools, and similar technologies to operate properly, understand website usage, and improve performance. Please see our Cookie Policy for more information.

 

 

12. Updates to this policy

 

We may update this Privacy Policy from time to time. The version posted on our website is the current version.

​